All systems are operational

About This Site

The latest service updates from Chainels.

Past Incidents

Monday 12 July 2021

Data synchronisation issues

Between Friday the 9th of July 14:00 CEST and Monday the 12th of July 10:00 CEST, some data links between our production servers were severed. This means that between these times, new data was sometimes stored on each server individually, and not forwarded to the others, causing users to get different views of Chainels depending on which server they got connected to. The issue has been resolved and we finished merging the data back to a single whole around 12:00 CEST. In some very specific cases, edits to existing objects during the indicated times may have been lost. Please contact us in case of any questions!

Friday 28 May 2021

Issues filling in surveys in the app

Users of our apps (especially on Android) might have encountered issues when trying to fill in a survey. Updates have been released for both apps, so please update your app if you still encounter issues!

Monday 10 May 2021

Website Brief outage

There was a 1 to 2 minute outage at 11:55 CEST today due to a faulty update.

Wednesday 21 April 2021

Website Local performance degredation

Users may have experienced (much) longer loading times on the members page and/or management table between 15:10 and 15:25 today (CEST). An aberrant server was restarted in order to resolve this.