All systems are operational

About This Site

The latest service updates from Chainels.

Past Incidents

Wednesday 11 August 2021

Website Brief outage due to faulty update

Due to a technical issue when deploying an update, Chainels was down today between 15:30 CEST and 15:35 CEST. The update was reverted and further technical investigation will be performed into the exact cause.

Monday 12 July 2021

Data synchronisation issues

Between Friday the 9th of July 14:00 CEST and Monday the 12th of July 10:00 CEST, some data links between our production servers were severed. This means that between these times, new data was sometimes stored on each server individually, and not forwarded to the others, causing users to get different views of Chainels depending on which server they got connected to. The issue has been resolved and we finished merging the data back to a single whole around 12:00 CEST. In some very specific cases, edits to existing objects during the indicated times may have been lost. Please contact us in case of any questions!