Data synchronisation issues Monday 12 July 2021 12:24:00


Between Friday the 9th of July 14:00 CEST and Monday the 12th of July 10:00 CEST, some data links between our production servers were severed. This means that between these times, new data was sometimes stored on each server individually, and not forwarded to the others, causing users to get different views of Chainels depending on which server they got connected to. The issue has been resolved and we finished merging the data back to a single whole around 12:00 CEST. In some very specific cases, edits to existing objects during the indicated times may have been lost. Please contact us in case of any questions!