Web Platform Issues

Incident Report for Chainels

Resolved

This issue has been resolved. Our third party provider has solved their outage which means our services are also operating as normal again.
Posted Oct 20, 2025 - 23:55 CEST

Investigating

We are currently experiencing issues with our third-party provider due to today’s AWS outage. As a result, the Home screen and new Timeline features on our web platform have been temporarily disabled. IOS and Android applications are working as expected. Our team is actively investigating the issue and will provide updates as soon as possible. Thank you for your patience and understanding.
Posted Oct 20, 2025 - 19:57 CEST
This incident affected: Web platform.